Refund policy

ALL Jewelry sales are FINAL.

SALE items: ALL sale items are FINAL. No returns on SALE merchandise.


CLOTHING: We want you to be as happy as you can be with your SERRAHNA purchase! If you are not, you may return it for an exchange or refund, meeting the following criteria:

  • You MUST contact us (info@serrahna.com) within 7 days for a Return Authorization (RA).
  • We accept returns of unworn, unwashed, undamaged merchandise.
  • Must be free of any scents/perfumes/smoke smells.
  • Items MUST have original tags attached.

Allow several business days for the funds to appear on the original CC used.